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SSL working on desktop, but not on mobile (Android) devices

Tackle WordPress weaknesses and fortify your website Learn more

If the SSL certificate on your site works fine on desktop but gives an error on mobile devices (specifically Android): this certificate isn’t from a trusted authority, there is probably an issue with your SSL certificate chain.

To check this, run an SSL check here:

https://www.ssllabs.com/ssltest

If one of the results is This server’s certificate chain is incomplete. Grade capped to B, this might be the issue. Contact your hosting provider to fix your certificate chain.

 

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