Knowledge base

SSL certificateWarnings & Errormessages

err_ssl_protocol_error

err_ssl_protocol_error The err_ssl_protocol_error is usually caused by a failure to securely communicate with the server and often has to do with the server configuration. For any SSL related error there are a number of steps to finding the cause of the issue. The first step is clearing your browsers cache. If that doesn’t help, the …

SSL certificateWarnings & Errormessages

ssl_error_bad_cert_domain

ssl_error_bad_cert_domain the ssl_error_bad_cert_domain error is shown when the domain name on the certificate doesn’t match the domain of your site. A lot of hosting providers will have a default SSL certificate installed using their own domain. When visiting a site that doesn’t have it’s own certificate installed this error occurs. To test this you can …

SSL certificateWarnings & Errormessages

err_ssl_unrecognized_name_alert

err_ssl_unrecognized_name_alert This error means that the name on the certificate is not recognized and is usually caused by a SSL configuration error. The first thing to do is to check for any errors in your certificate using the Qualys SSL Labs scan. If there are any issues with your certificate the scan will tell you. …

SSL certificateWarnings & Errormessages

err_SSL_VERSION_OR_CIPHER_MISMATCH

err_SSL_VERSION_OR_CIPHER_MISMATCH This error means that the server and client (browser) are unable to establish a secure connection between them. To establish a secure connection between the server and client they need to have a cipher in common to understand each-others messages. If the ciphers don’t match the server and client can’t communicate and it results …

Warnings & Errormessages

How to solve a http 500 error on activation of Really Simple SSL

Low memory on your site when activating Really Simple SSL can result in an http 500 error page. Sometimes you can resolve this by deactivating your caching plugin, and disable the “flush rewrite rules on activation” checkbox. This bypasses the rewrite rules flush, and your cache doesn’t have to be regenerated, which saves a lot …