Knowledge base

Mixed content when using Divi theme

Once in a while we come across users who experience mixed content issues when using Divi theme and Divi builder. Divi uses its own built-in caching mechanism. To fix the mixed content the Divi cache has to be cleared. To do this, navigate to the ‘Divi’ menu in the left menu bar in the WordPress …

Media library not showing images, or upload error after switch to SSL

There are several issues I regularly encounter with the WordPress Media library after a site has moved to SSL. HTTP error If you try to upload, and see the error message “HTTP error”, this points to a permissions error on the server. Sometimes when a site is switched to SSL, permissions have to be configured …

Redirect LoopsRedirect rulesWarnings & Errormessages

htaccess redirect to https may cause redirect to 401.shtml when using password protection

When using the .htaccess for password protection in combination with the .htaccess 301 redirect to https in Really Simple SSL, a redirect to https://domain.com/401.shtml might occur. A simple solution which has been reported to work is to add ErrorDocument 401 default To the top of your .htaccess, so the end result looks like this (the …

Guides

Backing up your site

Creating a backup of your website is important It’s important for every website to have a sound backup plan. Sometimes a simple, small mistake can lead to a site becoming unaccessible. In these cases having a backup can save you a lot of headache and stress. Luckily there are a number of WordPress plugins which …

SSL certificateWarnings & Errormessages

err_ssl_protocol_error

err_ssl_protocol_error The err_ssl_protocol_error is usually caused by a failure to securely communicate with the server and often has to do with the server configuration. For any SSL related error there are a number of steps to finding the cause of the issue. The first step is clearing your browsers cache. If that doesn’t help, the …