Please do not submit both a forum topic and a support request, or a support request and contact request for the same issue. You will always get a reply as soon as we are able. Submitting multiple requests slows us down. Because of this, we will process duplicate requests at the end of the queue.
A lot of issues are already described in the documentation. Please check here if your problem is already in the knowledge base. If it’s not clear, or you can’t find it, please submit your ticket here.