Website not accessible with SSL

If you can not access your website but do not have redirect loop errors, your SSL certificate might be invalid. Normally, Really Simple SSL checks if SSL is available, and only proceeds if the test is successful. If you forced SSL anyway or blocked access to the plugin folder in an unexpected way, you could accidentally have installed your site to work on SSL which results in browsers blocking access to your site.

If you get redirect loop error messages, look in the Knowledge Base category “redirect loops”.

For other error messages, when your SSL certificate is invalid you might get one of the following messages:

Chrome:
ERR_CONNECTION_REFUSED

Firefox:
Cannot connect: Could not connect to server

Safari:
Safari Can’t Connect to the Server

You probably do not have a valid certificate. First, uninstall the Really Simple SSL plugin by following these instructions.

The next step would be to contact your hosting company and verify that the SSL certificate they installed is valid.

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