Really Simple SSL

SSL working on desktop, but not on mobile (android) devices



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If the SSL certificate on your site works fine on desktop but gives an error on mobile devices (specifically Android):  this certificate isn’t from a trusted authority, there is probably an issue with your SSL certificate chain.

To check this, run an SSL check here:

If one of the results is This server’s certificate chain is incomplete. Grade capped to B, this might be the issue. Contact your hosting provider to fix your certificate chain.


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4 Responses

  1. Hello, I have a similar problem. Real Simple SSL worked great in general. The only problem is when you visit the website through a mobile device without using WIFI, then you get the error “Webpage not available… ERR_SSL_PROTOCOL_ERROR”
    it only happens when you are NOT using the WIFI and are just using the mobile network internet connection. IT seems that is not redirecting in this case.
    Please help!!!

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