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Media library not showing images, or upload error after switch to SSL

There are several issues I regularly encounter with the WordPress Media library after a site has moved to SSL.

HTTP error

If you try to upload and see the error message “HTTP error”, this points to a permissions error on the server. Sometimes when a site is switched to SSL, permissions have to be configured again. In most cases, it’s a good idea to contact your hosting company to check your folder permissions. Please make sure the folder has the correct 644 permissions set, and that the website is looking at the correct uploads directory.

403 Access Denied

This is probably either hotlink protection, or a .htaccess file in the uploads directory, or in the webroot, with hotlink rules in it. See also this discussion:

Broken Media Library with enabled SSL Plugin

Media library from posts and pages shows empty, but general library shows all images

I’ve come across this issue once, this turned out to be the PolyLang plugin, where the option to translate media files caused this issue.





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2 Responses

    1. Hi Andrea,

      possibly the ‘translate media files’ option is causing your issue, can you try to temporarily disable it to see if that solves your issue? You can also try to re-save the Polylang settings.


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