Warnings & Errormessages

403 errors on my images when SSL is activated

Sometimes users get the issue that their images are not visible on the site after activating SSL, but the images are loaded with SSL links, and load fine when loaded directly. So this is not a mixed content error.

When you look in the Chrome console (right mouse click, inspect element, console), you see a lot of red error message, all stating that the image has a 403 forbidden error.

In most cases when this happens, the hot link protection is enabled. By adding the https domain to the settings in the server this issue was solved. If you can’t change this yourself, please contact your hoster to fix it.

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9 Comments

  • Ricky Tant

    I’m not sure what is going on have many hours trying to figure out . One of the reps with godaddy sent me to your plugin to fix my problem. All pages worked fine under the HTTP except the checkout which has to have SSL to work and iv racked my brain trying to fix. Any help would be awesome… Thanks My invoice # is 12917

  • Rogier Lankhorst

    I’ve run a certificate check on your domain, it gives a name mismatch. see also: https://www.ssllabs.com/ssltest/analyze.html?d=www.tntwebandgraphics.com. To fix this you’ll have to contact godaddy. If it’s fixed, and you have activated Really Simple SSL, then enabled SSL, and you have still issues, please contact me. It’s best to either contact me directly through the contact page, or start a forum thread.

  • Mark B

    Had exactly the same problem, tried all the normal permission assignment stuff and still encountered Forbidden 403 intermittently when using HTTP Post. Turns out some of the links in the page was hardcoded to HTTP (in this instance it was linking to google fonts utilising http not https) – updated all hard coded links to HTTPS and voila it works!

    • Rogier Lankhorst

      Thanks for sharing this. But if you have http links in your websource, that would indicate the mixed content fixer is not working. Otherwise it would have fixed it for you.

  • Mark

    Hotlink was causing my issues with the images… thank you for the simple fix!

  • Vikki

    Hi Rogier,
    My customers get a 403 error when they try to download their digital files.
    would upgrading to pro fix this?

    • Rogier Lankhorst

      I just came across a Woocommerce thread where someone had the same issue, who solved it by disabling “force secure checkout” in Woocommerce. Can you try if that helps?

      • Silly Me

        this worked for me, thank you so much!

  • Theresa

    Thank you, Rogier. That fixed it for me. I just came here to see if anyone had the 403 error for their download files.

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