Common Issues & Warnings

The Authorization Header is Missing

Since WordPress 5.6 we’ve been getting reports that users get an error message like this: “The Authorization Header is Missing”. The problem appears to be that Apache does not automatically send authorization headers. If that happens, the header has to be enabled in the virtual

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Fixing SSL Incomplete certificate chain error

What impact does the “Incomplete Certificate Chain” error have on your website? A missing chain certificate can indirectly cause problems related to the security of your website, and could impact your visitors’ ability to reach your website on certain mobile devices (mostly Android). Fortunately, your

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htaccess or wp-config.php file not writable

.htaccess or wp-config.php file not writeable Really Simple SSL requires write permissions to either the .htaccess or wp-config.php files. For example to add an .htaccess redirect, add a fix to the wp-config.php file if your site is behind a load balancer, or add the secure

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ERR_CERT_COMMON_NAME_INVALID

The NET::ERR_CERT_COMMON_NAME_INVALID error is one of the most common SSL certificate errors. Simply put, this means that you have an invalid SSL certificate because your domain name is not included in the certificate. This error can be fixed by installing a valid SSL certificate that

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Why is my site still not secure?

Really Simple SSL is designed to enable SSL with one click. It couldn’t be any easier! For over 95% of sites that install Really Simple SSL, this one click will do the trick. While you are here, I suppose that you are one of the

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