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Access violation vulnerability in JS Help Desk – Best Help Desk & Support Plugin 2.7.7

  • Severity: medium-risk
  • Status: Open
  • Publication: June 20, 2023

The “JS Help Desk – Best Help Desk & Support Plugin” is a plugin for WordPress websites. Unfortunately, versions of this plugin up to and including 2.7.7 have a security vulnerability. This vulnerability, called Insecure Direct Object Reference, is caused by the plugin not properly validating a key that the user can control. If an attacker with at least a subscriber-level access to the website exploits this vulnerability, they can delete help desk tickets.

Detected in:

JS Help Desk – AI-Powered Help Desk & Support Plugin fixed vulnerable versions:
JS Help Desk – AI-Powered Support & Ticketing System fixed vulnerable versions:
JS Help Desk – The Ultimate Help Desk & Support Plugin fixed vulnerable versions:
JS Help Desk – Best Help Desk & Support Plugin open vulnerable versions: >= * <= 2.7.7

This information is sourced from www.wpvulnerability.com. An open-source database of vulnerabilities maintained by the community. Help us out by submitting vulnerabilities!

Version compare shows which versions have a vulnerability. For example: >= 2.2.8 <= 2.2.21 means:

> from 2.2.8
= including 2.2.8 & 2.2.21
< to 2.2.21

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