Knowledge Base Archives: SSL certificate

SSL certificate

To change this page upload a new index.html to your private_html folder

If you see this message when you access your site over https: To change this page upload a new index.html to your private_html folder This means there are different folders for http:// and https://, your site is in the http (public_html) and you’re looking at the private_html folder. The site will load fine over http://  …

SSL certificate Warnings & Errormessages

err_ssl_protocol_error

err_ssl_protocol_error The err_ssl_protocol_error is usually caused by a failure to securely communicate with the server and often has to do with the server configuration. For any SSL related error there are a number of steps to finding the cause of the issue. The first step is clearing your browsers cache. If that doesn’t help, the …

SSL certificate Warnings & Errormessages

ssl_error_bad_cert_domain

ssl_error_bad_cert_domain the ssl_error_bad_cert_domain error is shown when the domain name on the certificate doesn’t match the domain of your site. A lot of hosting providers will have a default SSL certificate installed using their own domain. When visiting a site that doesn’t have it’s own certificate installed this error occurs. To test this you can …

SSL certificate Warnings & Errormessages

err_ssl_unrecognized_name_alert

err_ssl_unrecognized_name_alert This error means that the name on the certificate is not recognized and is usually caused by a SSL configuration error. The first thing to do is to check for any errors in your certificate using the Qualys SSL Labs scan. If there are any issues with your certificate the scan will tell you. …