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Upgrading Pro Version

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Viewing 12 posts - 1 through 12 (of 12 total)
  • Author
    Posts
  • #592577
    David Fernley
    Participant

    Hi

    I’ve just upgraded my SSL pro account from a single site to one for five sites. As well as downloading to any new sites, do I have to download the zip file to the site that originally had SSl pro installed? It’s just that when I check the account details for that site it’s still saying I only have a subscription for a single site.

    #592584
    David Fernley
    Participant

    I fixed it. i just entered my new licence key!

    #592589
    Rogier
    Keymaster

    Hi David,

    Great, glad to hear it’s resolved!

    #605943
    Gentry Russo
    Participant

    Just upgraded and i do not see where to enter the new license key.

    #606120
    Rogier
    Keymaster

    Hi Gentry,

    After upgrading, please install the Really Simple SSL pro add on. After activation, the license key option will appear in your SSL settings dashboard. For detailed instructions, please check this article:
    https://really-simple-ssl.com/knowledge-base/install-really-simple-ssl-pro/

    #608973
    Dorcas Pereira
    Participant

    Hi

    I just installed my SSL PRO. I should delete Real Simple SSL 4013?

    #609046
    Rogier
    Keymaster

    Hi Dorcas,

    Really Simple SSL pro is an add on for Really Simple SSL, so you should leave the core plugin active.

    Let me know if you have any questions.

    #651503
    Melinda Adams
    Participant

    I just installed the pro version, and I don’t have a license tab. I tried reinstalling the plugin, logging out/in, etc. There is no place I can see to add my license key.

    #651610
    Rogier
    Keymaster

    Hi Melinda,

    The pro plugin should be installed as a separate add on, see also
    https://really-simple-ssl.com/knowledge-base/install-really-simple-ssl-pro/

    If you have any additional questions, you can also contact us directly at support(at)really-simple-ssl.com

    #826408
    Lori Carsgo
    Participant

    Hi I was able to upload the zip file and I have my license key – when I go to enter the license key it takes me to a page that says this site cannot provide a secure connection and I cannot enter my key!

    Please help!

    #826427
    Lori Carsgo
    Participant

    Please note I think I have it mostly worked out.

    #826672
    Rogier
    Keymaster

    Hi Lori,

    Glad to hear that. Let me know if you have any questions.

Viewing 12 posts - 1 through 12 (of 12 total)
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