[Support request] Unable to activate pro version! Plugin dependency error!

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This topic contains 3 replies, has 3 voices, and was last updated by  Mark 4 months, 2 weeks ago.

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  • #241503 Reply

    I’ve already purchase the license and download the pro plugin, upload to wordpres install but can not activate the pro plugin … instead i get this messege:

    Plugin dependency error
    Fatal error: Uncaught Error: Call to undefined method rsssl_admin::get_current_rsssl_free_dirname() in /srv/users/serverpilot/apps/XXXX/public/wp-content/plugins/really-simple-ssl-pro/really-simple-ssl-pro.php:255 Stack trace: #0 /srv/users/serverpilot/apps/XXXX/public/wp-content/plugins/really-simple-ssl-pro/really-simple-ssl-pro.php(174): rsssl_uses_default_folder_name() #1 /srv/users/serverpilot/apps/XXXX/public/wp-includes/class-wp-hook.php(286): REALLY_SIMPLE_SSL_PRO::admin_notices(”) #2 /srv/users/serverpilot/apps/XXXX/public/wp-includes/class-wp-hook.php(310): WP_Hook->apply_filters(NULL, Array) #3 /srv/users/serverpilot/apps/XXXX/public/wp-includes/plugin.php(465): WP_Hook->do_action(Array) #4 /srv/users/serverpilot/apps/XXXX/public/wp-admin/admin-header.php(281): do_action(‘admin_notices’) #5 /srv/users/serverpilot/apps/XXXX/public/wp-admin/plugins.php(479): require_once(‘/srv/users/serv…’) #6 {main} thrown in /srv/users/serverpilot/apps/XXXX/public/wp-content/plugins/really-simple-ssl-pro/really-simple-ssl-pro.php on line 255

    #241510 Reply

    Mark
    Keymaster

    Hi,

    it’s possible your free plugin directory name has been renamed. The folder should be named really-simple-ssl. Can you check if this is the case, and if not rename it back to really-simple-ssl? Can you also check if the free plugin is active?

    #244124 Reply

    Apurv Chaturvedi
    Participant

    I am also unable to activate pro version. The error I’m getting is -“cURL error 28: Connection timed out after 10001 milliseconds

    Notice: Trying to get property of non-object in /home/apurv1984/public_html/irinedigitalfactory.com/wp-content/plugins/really-simple-ssl-pro/class-licensing.php on line 155
    license data error”

    Plz help resolve. My website is irinedigitalfactory.com

    #244130 Reply

    Mark
    Keymaster

    Hi Apurv,

    the cURL 28 error is a server error which is not specifically related to WordPress or Really Simple SSL. This is usually caused by using an oudated PHP/cURL version and can be fixed by upgrading PHP/cURL. See https://www.samuelaguilera.com/post/curl-error-28-wordpress.

    Mark

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