- This topic has 4 replies, 3 voices, and was last updated 1 year ago by Amye King.
- June 19, 2019 at 2:29 pm #238823amyekingParticipant
When i click Activate SSL I get a message saying the site is experiencing technical difficulties. Any suggestions?June 19, 2019 at 6:25 pm #238890RogierKeymaster
This might be a memory issue. If that is the case, waiting 10 minutes, then refreshing and trying again might help.
If not, we’ll need some php errorlogs to see what’s going on.June 19, 2019 at 6:29 pm #238892Amye KingGuest
I have tried it multiple times with no luck, what is the next step please?June 19, 2019 at 6:31 pm #238893RogierKeymaster
We’ll need a debug log to see the error. You can get it by opening your FTP client, opening the wp-config.php in your webroot, and replacing
This will show the errors on your site, and create a log file called debug.log in the wp-content folder.
If you post the errors here, we can see what’s happening.June 19, 2019 at 6:40 pm #238894Amye KingGuest
I am hesitant to mess with the back end of the code… I’m not that proficient and don’t want to mess up the site since all else is working file. This problem started when we moved the site to another server that was dedicated to WordPress, in hopes that it would help the site speed. SSL pro was working fine on the old server so can you recommend something else? I can send you a screen shot of the plug in settings if that would help…
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