Slider revolution images missing after activating RSSSL

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This topic contains 28 replies, has 5 voices, and was last updated by  Mark Wolters 1 month, 1 week ago.

Viewing 29 posts - 1 through 29 (of 29 total)
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  • #13160 Reply

    Samantha
    Participant

    Hello,

    I’ve upgraded to Pro thinking it would show certain images in Slider Revolution. I’ve scanned the site and it did not find any errors related to Slider Rev. Sent you the url in an email. Thank you for checking.

    #13171 Reply

    Hi,

    I’m looking at your site now, but I assume you deactivated SSL, as the site is not on SSL. So I can’t see what the issue is.

    If the scan doesn’t show an issue, it’s possible the hotlink protection is blocking the images which would generate 403 forbidden errors, but I’d have to see the site on SSL to know for sure.

    #13174 Reply

    Samantha
    Participant

    Hi Rogier,

    Both SSLs are activated. http://screencast.com/t/hx5GKSf4MC

    Thank you for checking.

    #13182 Reply

    I see the issue. Those images are loaded over a different domain, which does not have an ssl certificate. I’ll do some tests why the scan didn’t find these links.

    If you go into the slider revolution settings, you will find in the slides some links referencing another domain, like this: http://sub.domain.net/wp-content/uploads/revslider/highlight-showcase/bluebar.png

    This domain doesn’t have an ssl cert, so it won’t load.

    If you change these images to:
    https://yourdomain.org/wp-content/uploads/revslider/highlight-showcase/bluebar.png

    It’ll start working.

    #13184 Reply

    Samantha
    Participant

    OK. Thanks. Will make those changes.

    It’s also breaking css/js? on Ultimate VC Addons —tabs and columns don’t appear as intended. http://screencast.com/t/Lrkpp9Y76aCt

    The scan results: http://screencast.com/t/K6jESesP8as

    Is there a solution for that?

    #13185 Reply

    Those files are probably not causing the issues. Can you mail me the url of that page? I can’t find it on your site.

    #13186 Reply

    Samantha
    Participant
    #13188 Reply

    I think it might be a browser caching issue on your side, as in my browser the page looks good. Did you try to clear the history in your browser?

    #13189 Reply

    Samantha
    Participant

    Cache it was. Thank you.

    #13190 Reply

    Samantha
    Participant
    #13192 Reply

    You’ll have to change the url in the revolution slide where it is used.
    Go to “revolution slider” / edit slides / edit slide, and look for that url. Than change it to your current url.

    #13193 Reply

    Samantha
    Participant

    OK. Updated each blue bar by selecting and editing it with the one that is in the media library for each slide. Don’t know of a way to view the url. For slide, yes, not individual images.

    Solved. Thanks for your prompt assistance.

    #19458 Reply

    Ramin Tahsili

    I have installed SSL certificate on my website, but the image layers in all of my Revolution Slides doesn’t show anymore, What should I do ?

    Thank You

    #19472 Reply

    Your slider probably uses images from another domain, or the url used is an old test url over which your site was temporarily available before going live. If you update the url of these images, your problem should be solved.

    To check this, you can follow the instructions to track down mixed content. In your console you will see what the problem is. https://really-simple-ssl.com/knowledge-base/how-to-track-down-mixed-content-or-insecure-content/

    #21164 Reply

    Meny

    Same problem here.
    Images on same site but not working can you please help me here?

    #21165 Reply

    If the above suggestions do not help, I need to see the domain. Can you post your domain here, or send it to me through the contact page?

    #51253 Reply

    Marta

    Hi,

    I am having the same problem as the mentioned one on the previous post, could you help me with that?

    I changed my domain to SSL, and Slider Revolution was working properly, but today I removed cache and images are gone.

    Thank’s in advance.

    #51342 Reply

    Mark Wolters
    Keymaster

    Hi Marta,

    can you give us your site address? Then we will have a look at what might be causing this.

    Mark

    #89499 Reply

    Paul Henderson
    Participant

    I’m having the same issue. After installing Simple SSL Pro my Slider Revolution stopped working. The code still outputs in the source, but no images are displayed within the slider. I’ve verified all image files attempting to load are on my local server and the path includes https. Any suggestions would be appreciated. Thank you.

    #89518 Reply

    Mark Wolters
    Keymaster

    Hi Paul,

    have you tried clearing all caches the website uses? If you can provide us with your site address we might be able to give more information on why this is happening.

    Mark

    #89731 Reply

    Paul Henderson

    Thanks for the reply Mark. Yes I had cleared server and client side cache multiple times. Even disabled the cache plugin that was in use. I’ve disabled SSL for now as it also caused all icon links (Also part of the Unyson theme) to disappear as well. I’m going to try and get a copy of the site running on a test server to debug further. If I get that going and have the same problem I will let you know. Thanks again.

    #135635 Reply

    Craig

    Revsliver not working after setting up Cloudflare Flexible SSL. All other images appears to be working under SSL except for Revslider. Please help. https://tcmwineclub.com

    Thank you!

    #135746 Reply

    You have images loaded over an ip number:
    https://142.4.18.103/~tcmwineclub/wp-content/uploads/2015/09/red.png

    These images cannot load, as an ip number cannot have a security certificate.
    As the images can be loaded over your own domain as well, you can replace the url with your own domain.
    142.4.18.103/~tcmwineclub -> tcmwineclub.com

    #136623 Reply

    Meredith Somavia

    Hello,

    I installed the SSL certificate and the revolutionary slider is not showing up at all. I checked and made sure that my certificate is valid. I tried to see if my mixed content fixer is active, but couldn’t follow the steps on this website (https://really-simple-ssl.com/knowledge-base/how-to-check-if-the-mixed-content-fixer-is-active/), but couldn’t go through the entire process since I could not pull up all the menu options.Can you help me with this?

    #136796 Reply

    Hi Meredith,

    What is the domain?

    #140177 Reply

    QuizonM

    I just recently installed the “Really Simple SSL” plugin after that my slider revolution is not working. I was trying to solve it by the solutions posted above but some solutions I think are outdated that I can’t find the menu to change the url to test if that might solve the problem. Any help will be appreciated. Thanks!

    #140250 Reply

    Mark Wolters
    Keymaster

    Hi,

    possibly the slider loads images from a domain without an SSL certificate, or an IP number. To find the url of an image in Revolution Slider you can navigate to a slide in the admin area/revolution slider configuration and it should show if the image is loaded from an external url.

    Mark

    #141148 Reply

    Marielle Quizon

    Hello,

    I inspected the background image I used, the url started at “https” but I still get this error “net::ERR_CONNECTION_REFUSED”

    #141153 Reply

    Mark Wolters
    Keymaster

    Hi Marielle,

    this error is showing because the slider uses images that are hosted on a domain without an SSL certificate. To fix this, you can hosts these images on your own domain, if you have permission from the image owner. That way the images will have an SSL certificate and will show.

    Mark

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