[Support request] Site SSL install is good, but my computer give "SSL_ERROR_BAD_CERT_ALERT" error

Home Forums General issues Site SSL install is good, but my computer give "SSL_ERROR_BAD_CERT_ALERT" error

This topic contains 1 reply, has 2 voices, and was last updated by  Rogier 3 months, 2 weeks ago.

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  • #244605 Reply

    Rodger Bailey

    Using Really Simple SSL on multiple sites.

    Recently failed to renew my SSL certificate on time for labprofile20.com.

    Purchased and installed certificate from Hostgator (my hosting service). Now, the site loads fine for users.

    But, I cannot get to my site because of “SSL_ERROR_BAD_CERT_ALERT” error. Same error on Firefox and on Chrome. Loads fine on my phone, just not on my computer.

    I know the problem is on my computer, but I cannot figure out what to do to stop this error.

    Suggestions?

    #244643 Reply

    Rogier
    Keymaster

    Hi Rodger,

    If it’s only your computer, it will probably resolve in time. Sometimes there is some caching in the router, or with your internet provider.

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