Site is now Not Secure

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This topic contains 9 replies, has 3 voices, and was last updated by  Mark Wolters 2 months ago.

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  • #42554 Reply

    Nicole M Carriere

    I loaded the this plugin to help with site security. I had a user say that when she was creating an account in my woocommerce checkout that it said it was unsecure when putting in a user name and password. I downloaded this to help secure the site and now even when I load my wp admin page it says unsecure, I can’t access the site via mobile because I get warnings. Please help!

    #42558 Reply

    Please note that this plugin is not an SSL certificate.

    If you post a domain name I can check. Your description sounds like you don’t have a valid SSL certificate. You can check this on ssllabs.com/ssltest.

    If you get errors on that scan, you should contact your hosting company and ask them to correct the issues with the certificate, or install it if that hasn’t been done yet.

    #98512 Reply

    Arpad Csipai

    My page is not secure after installed your plugin:

    Options:
    * WordPress redirect
    * Mixed content fixer
    SERVER: apache
    SSL is enabled for this site
    ** Detecting configuration **
    plugin version: 2.5.26
    Already on SSL, start detecting configuration
    SSL type: SERVER-HTTPS-ON
    ** Configuring SSL **
    testing htaccess rules…
    test page url, enter in browser to check manually: https://tapolcaszallas.hu/wp-content/plugins/really-simple-ssl/testssl/serverhttpson/ssl-test-page.html
    htaccess rules test failed with error: cURL error 60: SSL certificate problem: self signed certificate
    checking if .htaccess can or should be edited…
    .htaccess does not contain default Really Simple SSL redirect
    retrieving redirect rules
    converting siteurl and homeurl to https

    #98582 Reply

    Like the previous poster, your site does not have a valid SSL certificate. You can contact your hosting company to acquire a valid SSL certificate.

    #134659 Reply

    Rob Colfer

    I installed the plugin, went to settings and hit force ssl, and still have a problem on a couple of pages, Any suggestions

    #134705 Reply

    Hi Rob, Did you follow these instructions?
    https://really-simple-ssl.com/knowledge-base/how-to-track-down-mixed-content-or-insecure-content/

    If you post your domain we can take a look.

    #152824 Reply

    Ralph

    Hi, I seem to have run into an issue and I cannot fix it for the life of me. I have installed Really easy SSL, but it seems when I go to my site I get a message “Connection not secure” followed with “Parts of this page are not secure (such as Images). I have checked over and over and still cannot get it to show secured with the green padlock. Can anyone please assist me.

    #152887 Reply

    Mark Wolters
    Keymaster

    Hi Ralph,

    possibly your certificate isn’t valid. Can you run a test over at https://ssllabs.com/ssltest to check if your site uses a valid certificate?

    Mark

    #160090 Reply

    Thomas

    Ive got an odd one – when im in the wordpress console I notice I have the secure lock icon, but when i’m in the front end of this site it still comes up with the i circle icon.

    What could be the problem?

    #160171 Reply

    Mark Wolters
    Keymaster

    Hi Thomas,

    likely there is still some mixed content on the front-end. An easy solution is often to clear all caches the website uses. If that doesn’t work, you can track down what’s causing the mixed content by following this guide: https://really-simple-ssl.com/knowledge-base/how-to-track-down-mixed-content-or-insecure-content/

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