[Resolved] Server Timeout after launching SSL

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This topic contains 4 replies, has 2 voices, and was last updated by  Rogier Lankhorst 8 months, 2 weeks ago.

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  • #137409 Reply

    Paul

    Just activated SSL Using Really Simple SSL Pro, and now my server times out. Can’t load the back-end, or the site.

    SSL certificate is rated A.

    Please help.

    #137412 Reply

    Paul

    A little more detail… The domain is: torontosketchfest.com

    At this point I cannot even get into the back end to make any changes. The domain just hangs and times out.

    #137420 Reply

    If you go to your site using FTP, and rename the plugin folder for Really Simple SSL, does the time out stop?

    Did you enable the .htaccess redirect?

    If you want we can debug this, please contact me directly at support@really-simple-ssl.com if you prefer that.

    #137424 Reply

    Paul

    Renamed both plugin folders and http:// now resolves – index page only. All links on the site are pointing to “https://” and those hang.

    I cannot access the admin area at this time, so cannot verify the .htaccess setting. However, that file does not seem to have any ReallySimpleSSL references.

    I do have a redirect plugin active on this site, which perhaps I should have caught before proceeding. Could that be the culprit?

    #137456 Reply

    For other readers of this article: this appears to have been a server configuration issue. Attempts to use OCSP to check the certificates caused the request to time out. This was fixed by the hosting company.

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