- October 15, 2018 at 4:31 pm #137409
Just activated SSL Using Really Simple SSL Pro, and now my server times out. Can’t load the back-end, or the site.
SSL certificate is rated A.
Please help.October 15, 2018 at 4:41 pm #137412
A little more detail… The domain is: torontosketchfest.com
At this point I cannot even get into the back end to make any changes. The domain just hangs and times out.October 15, 2018 at 5:01 pm #137420
If you go to your site using FTP, and rename the plugin folder for Really Simple SSL, does the time out stop?
Did you enable the .htaccess redirect?
If you want we can debug this, please contact me directly at email@example.com if you prefer that.October 15, 2018 at 5:21 pm #137424
Renamed both plugin folders and http:// now resolves – index page only. All links on the site are pointing to “https://” and those hang.
I cannot access the admin area at this time, so cannot verify the .htaccess setting. However, that file does not seem to have any ReallySimpleSSL references.
I do have a redirect plugin active on this site, which perhaps I should have caught before proceeding. Could that be the culprit?October 15, 2018 at 7:34 pm #137456
For other readers of this article: this appears to have been a server configuration issue. Attempts to use OCSP to check the certificates caused the request to time out. This was fixed by the hosting company.