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Server certificate not trusted

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  • #547617
    Adrian Luke
    Participant

    beaumarisbowls.com.au

    Hi, I am using WordPress installed at WPEngine and have added Really Simple SSL plugin.
    I have configured my host account at WPEngine to generate a certificate.

    I have utilised SSllabs ssl test and get a T rating which would be “If trust issues are ignored: A”.

    I believe the certificate is not trusted as the site is hosted under WPEngine.

    Would you be able to help me with a workaround please?

    #558917
    Mark
    Keymaster

    Hi,

    your SSL certificate seems to be missing the www domain, the certificate is only valid for the non-www domain. To fix this, the www domain can be added to the certificate alongside the non-www domain, this is something your hosting provider can do for you.

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