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Security alert when accessing site from mobile / messenger, etc.

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  • #26706
    Katalin Bator-Hos
    Guest

    Hi

    I have SSL registered on my site and I have installed the Really Simple SSL plugin because I thought it would solve the problem but unfortunately didn’t ๐Ÿ™ When I send a link (my website, post etc) in messenger for example and someone is checking it in mobile, they get a security alert and link is not opening even when they hit Special and “Ok i understood but i want to go to the link”
    Has anyone experienced this problem? How can I fix this? THanks!

    #26722
    Rogier
    Keymaster

    In most cases issues like this are caused by an issue with the SSL certificate. If you run a scan on ssllabs.com/ssltest, and you see “chain issues”, or other issues with your certificate, you should contact your webhoster to fix the certificate.

    #26876
    Katalin Bator-Hos
    Guest

    Hello Rogier,

    Thank you so much for the link and I am at the moment contacting the webhoster to resolve the issue. The site does not have chain issues but it is in grade ‘B’ now… it says this

    This server accepts RC4 cipher, but only with older browsers. Grade capped to B. MORE INFO ยป
    The server does not support Forward Secrecy with the reference browsers. MORE INFO

    so i contact them about this…

    Thank you really for your help! ๐Ÿ™‚ Katalin

Viewing 3 posts - 1 through 3 (of 3 total)
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