[Support request] Scan seems frozen

Home Forums Really Simple SSL pro Scan seems frozen

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This topic contains 2 replies, has 2 voices, and was last updated by  Mark Wolters 1 week, 3 days ago.

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  • #117893 Reply

    Joshua Christenson
    Participant

    Helo, Ive purchased the pro version and am feeling as thouh the scan is freezing up behind the scenes. I tried uninstalling the plugin and reinstalling it but the froze point want reset. Is the a trick to clearing the plugins memory of its curret scan. Ive tried stop, and the two checkmark boxes. No luck, been about 2 days of mesin with it.

    #117896 Reply

    Joshua Christenson
    Participant

    sorry for the typos

    #118027 Reply

    Mark Wolters
    Keymaster

    Hi Joshua,

    if the scan seems stuck it’s usually because WordPress is running low on memory. Increasing the amount of memory WordPress can use will likely solve your issue. The quick scan will detect most issues to, are you able to finish a quick scan?

    Mark

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