Home Forums General issues Recovering Facebook comments for all links after moving to HTTPS

  • This topic has 37 replies, 3 voices, and was last updated 3 weeks ago by Robertcoupe.
Viewing 8 posts - 31 through 38 (of 38 total)
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  • #328898 Reply
    Rogier
    Keymaster

    Hi Lynn,

    I haven’t heard of the fancy plugin you mention, so can’t tell you anything about it. We have our own recovery plugin:
    https://really-simple-ssl.com/downloads/really-simple-ssl-social/

    The problem with Facebook and other social sharing services is, that they see the https domain as a different domain from the http domain. For this reason, your shares are lost when your domain changes. Our plugin can help you recover them. There are also several plugins, like Social Warfare, and Add this, that offer the option to recover shares.

    You can read more about recovery of shares here:
    https://really-simple-ssl.com/knowledge-base/how-to-recover-facebook-likes-after-moving-to-httpsssl/

    #329161 Reply
    Lynn Serafinn
    Participant

    Hi Rogier,
    It’s not the shares I am having a problem with (I have Shareaholic, although I might change that, and it’s showing the shares just fine). It’s specifically the COMMENTS.

    Does your social plugin deal with that or just the likes? I have a community (group) on Facebook and they are the ones commenting. I really want to get those discussions back on my site!

    I just bought the SSL Pro by the way. I am a bit confused because I have both the free one and the Pro one installed, and I don’t see any way to deactivate the free one (or do they both need to be there).

    Anyway, that’s a side issue. It’s the FB comments I really need help with.

    #329506 Reply
    Mark
    Keymaster

    Hi Lynn,

    Really Simple SSL Social will only recover likes and shares, the plugin is not built for comments. To retrieve comments, you can use a plugin that is specifically designed to recover Facebook comments.

    Really Simple SSL pro is an add-on for Really Simple SSL free. Therefore free has to remain enabled when using pro.

    #329596 Reply
    Lynn Serafinn
    Participant

    Hi Mark,
    Thanks for replying.
    So far none of the plugins I’ve tried that allegedly restore comments have worked.

    I haven’t installed your Social plugin (just Really Simple SSL free and Pro). Upon another suggestion I installed Social Warfare, which is also supposed to recover likes, but that hasn’t happened either. I am going to write to them to see if they know why but my instinct is telling me SOMETHING somewhere appears to blocking anything to do with http: info… (??)

    Do you have any ideas of what else I can try?

    If not, do you know of anyone who can help me with this, perhaps a techie (for hire) who can sort this out?

    I am so frustrated. I’ve spent a bunch of money this week, and while my site might be ‘secure’ I have no likes/shares or comments anywhere.

    Thanks,
    Lynn

    #329771 Reply
    Mark
    Keymaster

    Hi Lynn,

    could you provide me with your site address so I can have a look? We might be able to provide more information if we can take a look at your site.

    Mark

    #329820 Reply
    Lynn Serafinn
    Participant

    Sorry, Mark! I thought I had put that here. My mistake.

    The address is https://trentinogenealogy.com/. All of the posts were published before the switch, and they DID have shares/likes and comments before the change.

    #329863 Reply
    Mark
    Keymaster

    The data-href for older posts uses the https:// URL instead of the http:// URL, for example data-href=”https://trentinogenealogy.com/2018/05/trentino-ancestor-notary/”. You could try to replace the data-href to http://. This can be done with the following code snippet:

    
    function rsssl_exclude_http_url ($html) {
    $html = str_replace ('data-href="https://trentinogenealogy.com/"','data-href="http://trentinogenealogy.com/"', $html); return $html;
    }
    add_filter ("rsssl_fixer_output", "rsssl_exclude_http_url");
    

    This snippet can be added to your theme’s functions.php file. If your site uses a caching plugin, you have to clear the cache before these changes will work on your site.

    • This reply was modified 1 month ago by Mark.
    • This reply was modified 1 month ago by Mark.
    • This reply was modified 1 month ago by Mark.
    #331451 Reply
    Diego
    Guest

    Hi Lynn, for the code to work, you must activate the “mixed content solver” option in the Really Simple SLL plugin. And verify that you wrote the code well.

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