Plugin doesn't show – doesn't work

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  • #40315
    alex78red
    Participant

    Hi,

    i have just bought your plugin and installed on my wp site (ver. 4.8)

    If i click on “Go to the settings page” alert i got an error “non hai il permesso di accedere”

    If i try to look in option general i can’t find any option about this plugin.

    Can you help me?

    #40316
    Rogier
    Keymaster

    The plugin is an add-on, which means it needs the core plugin Really Simple SSL to be installed and activated. All plugins except the per page plugin need the core plugin wordpress.org/support/plugin/really-simple-ssl.

    If you have any questions, let me know.

    #41714
    alex78red
    Guest

    Hi,

    thank you.

    I have installed Really Simple SSL and setup 1 week ago. Works perfectly for 1 week but today i can’t see “old like” never mind if the date set in the plugin to last month or year. Always show only the new like (https).

    Sorry for my bad english.

    Can you help me?

    #41723
    Rogier
    Keymaster

    In some cases Facebook can “decide” to start returning only the https likes for the http url as well.

    In that case you can enable the native share buttons from Really Simple Social.

    If you submit a support request through on the support page, we can take a look at your site to see if that is the case.

    #41769
    alex78red
    Guest

    Thank you

    Support request submitted just 5 minute ago.

    Alex

    #244995
    Piotr
    Guest

    I installed and activated the plugin yet when I try to open the page I get the warning that the connection is not secure. I activated the debugging options and after checking it i get this message:

    htaccess rules test failed with error: cURL error 60: SSL: no alternative certificate subject name matches target host name ‘*********’ – (MY HOST NAME)
    checking if .htaccess can or should be edited…
    .htaccess does not contain default Really Simple SSL redirect
    retrieving redirect rules
    converting siteurl and homeurl to https
    .htaccess does not contain default Really Simple SSL redirect

    how can I install it then?

    Thank you

    #245010
    Mark
    Keymaster

    Hi Piotr,

    sounds like there might be an issue with your SSL certificate. You can check this at https://ssllabs.com/ssltest. Really Simple SSL is not an SSL certificate itself but a tool to configure your site for SSL. If you have an invalid certificate, we recommend to contact your hosting provider about this. They will be able to install a valid certificate for you.

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