[Support request] No Zip file

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This topic contains 2 replies, has 2 voices, and was last updated by  Bonnys Wonderland Bonny Watkins 1 week, 1 day ago.

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  • #149618 Reply

    Hi I have problems to actually install the simple ssl pro. I can only read everywhere that In my mail would be a zip file but the only thing I can find in my mail and my account is a folder full of data but no zip file. could I get some help here please?

    #149620 Reply

    Hi Bonny,
    If you click the download link after you have purchased a plugin, you should download a zipped file which you can upload to WordPress. If this is not the case, you are probably using Safari. This is easy to fix. Go to:

    Safari > Preferences > General > Open “safe” files after downloading: uncheck.

    Let me know if you run into any issues!

    #149627 Reply

    Wow what a fast response. Thank you so much this helped me a lot and I won’t have a mental breakdown now.

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