[Support request] No Padlock

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This topic contains 3 replies, has 4 voices, and was last updated by  Mark Wolters 4 days, 15 hours ago.

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  • #210771 Reply

    W.C. Whitaker
    Participant

    Hi

    We purchased Pro…………installed………..no errors. Now none of the images load on my WordPress site – livinginhisname.org

    Please help
    Clayton
    541-390-3724

    #210777 Reply

    Hi Clayton,

    Just answered your support ticket:

    . The images I see, like this one:
    https://livinginhisname.org/images/lihn_fb0.png

    Do not load when I try to view them in the browser. They redirect to the homepage

    This suggests these images aren’t there, or the request gets blocked. These images won’t get checked by the scan, because they’re on the own home URL. The plugin trusts the mixed content fixer to handle such images. Only in this case it’s not mixed content actually.

    You probably also have a 404 redirection plugin. As these images cause a 404, the URL is then redirected to the homepage.

    A possible cause might be a hot link protection on the server, or a faulty custom redirect in the .htaccess file. If you have this, please turn this off to see if this helps.

    #227881 Reply

    Mary Grace Delibo
    Participant

    HI ..I just purchased pro, installed and after doing full scan it seems that mixed content fixer is not activated and still have no padlock. Pls do help…can u check my site? http://www.coachingebook.org..thanks

    #227934 Reply

    Mark Wolters
    Keymaster

    Hi Mary,

    there are still some images loading over http://. These images are coming from your Elementor posts. You can try to clear all caches the website uses, if that doesn’t work you can edit the page with Elementor and update the http:// references to https:// manually.

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