[Support request] No longer able to login to WP admin

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This topic contains 2 replies, has 2 voices, and was last updated by  Bill Edmundson 3 weeks, 5 days ago.

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  • #219623 Reply

    Bill Edmundson

    After installation and clicking on Migrate to SSL, I am no longer able to log-in to the WP Admin Dashboard of this site. Sometimes it simply redirects to the same window, and other times it pops up “You Must enable cookies to use WordPress.

    The site works properly on the front-end.

    Steps I have taken:
    -Backed up database
    -Replaced http:// string with // in my database
    -Activated the Plugin
    -Cleared Cache on site and browser
    -Increased memory limit to 256mb
    -added define(“RSSSL_SAFE_MODE”, true); to wp-config.php file
    -disabled plugin by removing files from plugin folder

    But the issue persists.

    #219732 Reply

    Mark Wolters
    Keymaster

    Hi Bill,

    do you also experience issues logging in when using a different browser? And do you use any custom login plugins to rewrite /wp-admin/ to something else? You could try to temporarily rename the /plugins/ or /themes/ folder to check if it’s an issue with any of your plugins or themes.

    #219839 Reply

    Bill Edmundson

    I have tried in 3 browsers – same result.
    I have disabled all plugins – same result.
    No custom log-in plugins – its really just a standard WP install.
    Using Avada theme. Switched to twentynineteen – same result.
    https://rmidrive.com/wp-login.php – same result.
    https://rmidrive.com/wp-admin automatically redirect to https://rmidrive.com/wp-login.php?redirect_to=https%3A%2F%2Frmidrive.com%2Fwp-admin%2F&reauth=1

    Thanks
    Bill

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