[Support request] no green padlock?

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This topic contains 2 replies, has 2 voices, and was last updated by  Ceonn Bobst 4 days, 13 hours ago.

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  • #104742 Reply

    Jason

    Hi, i’m using really simple SSL plugin with the following site https://flamingocontracting.co.uk/
    when i’m logged into the dashboard i get the green SECURE confirmation from my Chrome browser, but when viewing the site itself, it’s not there, is this because of mixed content? and is this something your pro version will fix automatically (or will it just tell me the problem items for me to change myself)
    thanks
    J

    #104751 Reply

    Mark Wolters
    Keymaster

    Hi Jason,

    the site seems to be using Divi theme. Divi is know for having a very persistent cache mechanism. Usually clearing the Divi cache and disabling/enabling the minification options resolves the issue. The Divi cache is located under Builder -> Cache.

    Let me know if this resolved your issue.

    Mark

    #104867 Reply

    Ceonn Bobst

    Either way Jason, you can expect a wonderful customer experience from both Rogier and Mark. They are really cool dudes!

    Best regards,
    Ceonn Bobst

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