[Support request] Mixed content scan hangs my site

Home Forums Really Simple SSL pro Mixed content scan hangs my site

This topic contains 3 replies, has 3 voices, and was last updated by  Bob Altizer 4 weeks, 1 day ago.

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  • #144713 Reply

    Bob Altizer

    I have Really Simple SSL Pro installed, not on multisite. I started a Mixed Content full scan; the progress bar got to “Searching for js and css files and” and quit. It’s been running for 15+ minutes with no progress, though the activity spinner is going in the Chrome browser tab. Attempts to access the site are hung on “Waiting for musicanovaaz.com…”. Clicking “Stop Scan” has no apparent effect.

    Please advise: How do I end the hang-up and what must I do to run a full scan?

    #144722 Reply

    Bob Altizer
    Participant

    UPDATE: After about 15 more minutes, the site is accessible again. Still in the dark about:

    1) Why mixed content full scan hung
    2) Why it un-hung 30+ minutes later

    #144735 Reply

    Hi Bob,

    Possibly the site ran out of memory for a moment. If you close the browser window, the scan will stop, and the memory load should lower.

    If you run into any other issues, please let me know.

    #144741 Reply

    Bob Altizer
    Participant

    Thanks, looks like that fixed it.

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