Home Forums Really Simple SSL pro i cannot activate my SSL

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  • #377614 Reply

    hi,
    after buying my really simple single and following how to activate it on my website I just noticed it’s harder than what you explain on your “how to install video”. everything went very well to giving my license key step and getting green activate icon but after logging out and logging in to my website yet couldn’t see the padlock next to my domain name. could you please help me with it.

    thanks

    #377640 Reply
    Rogier
    Keymaster

    Hi Gholam,

    It’s hard to say without seeing your domain. Can you share your domain or submit a ticket at https://really-simple-ssl.com/support ?

    #380243 Reply

    Hi Rogier,

    Ik heb zojuist bij jullie de personal license gekocht en bij het downloaden van de plugin ontvangen ik een bestand met allerlei files erin maar het is geen zip bestand. Dus wanneer ik bij wordpress deze plugin wil uploaden dan pakt hij het niet omdat het geen zip bestand is..

    Kun je mij hierbij helpen?

    Groetjes Dominique

    #380246 Reply

    Het is al gelukt door het bestand zelf even te ‘ zippen ‘

    #380295 Reply
    Rogier
    Keymaster

    Hallo Dominique,

    Waarschijnlijk gebruik je safari. Bij bepaalde instellingen auto unzipt Safari het bestand. Maar mooi dat het al gelukt is.

    Groeten,

    Rogier

    #380486 Reply
    IMANE
    Guest

    Hola Buenas! NO PUEDO INSTALAR NI ACTIVAR EL PLOOGGIN DE SSL GRATUITO

    #380626 Reply
    Mark
    Keymaster

    Hi Imane,

    do you see an error when activating Really Simple SSL? It’s possible your site doesn’t have a valid SSL certificate. The plugin requires a valid SSL certificate before it can work correctly. If you can provide us with your site address we can have a look.

    Mark

    #381001 Reply
    Beth Forst
    Guest

    The plug in requires a valid SSL certificate. Not sure how to find.
    Thank you

    Beth Forst

    #381526 Reply
    Mark
    Keymaster

    Hi Beth,

    we recommend to contact your hosting provider about this, they have access to the server and can install a valid SSL certificate for you.

    Mark

    #382218 Reply
    sofia
    Guest

    No puedo acceder a mi certificado web

    #382317 Reply
    Rogier
    Keymaster

    Hi Sofia, for help on installing an SSL certificate, please contact your hosting provider, or check this article:
    https://really-simple-ssl.com/knowledge-base/installing-an-ssl-certificate/

    #382449 Reply
    Kimberly
    Guest

    Hola, instale mi certificado de seguridad con Could Flare, pero me sale que Really Simple SSL no ha recibido ninguna respuesta de la web, he intentado entrar a mi sitio web desde mi celular y ahora no entra y sale que es muy inseguro. Hice el test con Qualy SSL Labs y me sale calificacion B ustedes explican que debe salir A, me podria explicar que sucede? el certificado es no Valido?

    #382450 Reply
    Kimberly
    Guest

    Dentro de la configuracion me sale que el SSL esta activo y que se ha detectado un certificado SSL en mi sitio. Ayudenme por favor

    #382892 Reply
    KESAVAN A/L RAVI
    Guest

    Something is wrong with my elementor? I cant find the tools under elementor for the extra secure lock. Please help me. I have updated the newest version of elementor. is it why?

    #383161 Reply
    Rogier
    Keymaster

    Hi Kesavan,

    I can’t say for sure. In my version the “replace url” feature is on the “tools” menu. Please contact elementor for questions about their functionality: I’m not an Elementor expert 🙂

    #383162 Reply
    Rogier
    Keymaster

    @kimberly: B does not have to be a problem. A is better of course 🙂

    #383673 Reply
    penn
    Guest

    hello, please my ssl cert is incative, how do i activate it
    thanks and waiting for your reply
    Regards

    #384072 Reply
    Rogier
    Keymaster

    Hi Penn,

    On https://ssllabs.com/ssltest you can check if your certificate is valid.

    Rogier

    #385641 Reply
    Steve
    Guest

    I have a valid SSL certificate, but when I start up the site, the lock symbol disappears and shows “not secure”. I tested it on sslabs and comes up with B under test 2 and comes up with “Warning: Inconsistent server configuration”
    On my phone, the lock symbol seems to come up OK but not my computer.

    #385869 Reply
    Rogier
    Keymaster
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