[Resolved] https://www to non www not working

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This topic contains 7 replies, has 3 voices, and was last updated by  Rogier Lankhorst 2 months, 3 weeks ago.

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  • #66205 Reply


    I’m a but of a noob with ssl, but I’ve never had this issue with a site.

    I’m trying to set the redirect to https://mydomain.com/

    going to http://www.mydomain.com and http://mydomain.com/ WORKS

    However, going to https://www.mydomain.com gives me this error:

    This site can’t provide a secure connection

    http://www.mydomain.com uses an unsupported protocol.

    Or if I try and go to http://www.mydomain.com/sub-page/, it redirects to https://www.mydomain.com/sub-page, but returns the same error.

    Any ideas would be greatly appreciated!

    #66227 Reply

    The server or the certificate is not properly configured. You can find out more by checking ssllabs.com/ssltest, and running a scan. With the results, you can contact your hosting company.

    #66234 Reply


    Thanks for the reply Rogier.

    Turns out the issue was caused by a CNAME record that was pointing away from the site.

    #77593 Reply


    My site does not seem to redirect to non-www. This is possing an issue with my simple social media buttons not showing up. Does this have to do with my SSL? Sorry, I am a complete novice at this but learning more every day! 🙂

    #77636 Reply

    This is not SSL related. If you have set your home_url and site_url in settings/general to www, WordPress should redirect your site to this URL with www.

    #154458 Reply

    Ananya Sharma

    mine is also not working
    when i am trying to open https://apkdataobb.com — its not working but
    when i try to open https://www.apkdataobb.com — its working Perfectly

    please help..

    #154464 Reply

    Ananya Sharma

    Same is happening to my another domain which is paperquestion.com
    please help guys…i am losing my traffic

    #154500 Reply

    The non www domain is not added to your SSL certificate:
    https://www.ssllabs.com/ssltest/analyze.html?d=www.apkdataobb.com (note that only the www domain is listed).

    You can contact your hosting company about this issue.

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