[Support request] Green padlock only show in desktop but not mobile device

Home Forums General issues Green padlock only show in desktop but not mobile device

This topic contains 5 replies, has 2 voices, and was last updated by  Mark Wolters 1 week, 5 days ago.

Viewing 6 posts - 1 through 6 (of 6 total)
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  • #135491 Reply

    Sern

    I try to use this website to check https://www.ssllabs.com/ssltest and everything is ok.

    But Green padlock only show in desktop but not mobile device.

    Please help. Thanks.

    #135527 Reply

    Mark Wolters
    Keymaster

    Hi Sern,

    possibly this is happening due to caching. Can you try to clear all caches the website uses? If you can provide me with your site address I might be able to give you more information.

    Mark

    #135536 Reply

    Sern

    I already clear the caching or use the new browser in my mobile device. But it didn’t work.

    Koreandrama.org

    #135537 Reply

    Sern

    If you look it carefully, You may notice that the green padlock actually showing in mobile device but only for 1 second before disappear.

    #135799 Reply

    sern

    Hi Mark,

    i already found out the problem. i have some error in mobile css and already solve it.

    Thanks again.

    sern

    #135848 Reply

    Mark Wolters
    Keymaster

    Hi Sern,

    great, glad to hear you managed to solve the issue.

    Mark

Viewing 6 posts - 1 through 6 (of 6 total)
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