Googlebot and search console can't access to robots.txt HELP ASAP please!

Home Forums General issues Googlebot and search console can't access to robots.txt HELP ASAP please!

This topic contains 1 reply, has 2 voices, and was last updated by  Rogier Lankhorst 1 week, 1 day ago.

Viewing 2 posts - 1 through 2 (of 2 total)
  • Author
    Posts
  • #60761 Reply

    Adolfo Prunotto
    Participant

    Hi, we are having a huge problem.

    Since we activate R simple SSL premium, google bot can’t acceso to robots.txt.

    Also in search console, gives me an error to, can’t access to robots.txt either.

    And the biggest problem is that the robot from Google Adwords CAN’t Access either so WE ARE NOT SELLING! and we are an online company!
    https://brunettihermanos.com.ar

    Can anybody help us?

    Thanks!

    #60866 Reply

    If Google has an issue with retrieving the robots.txt, it won’t be caused by Really Simple SSL: the plugin only handles a redirect and fixes mixed content. Over 500 000 websites are using the plugin without issues.

    It is possible the switch to https results in different behaviour from your server, if the server is not configured correctly for SSL.

    I would check the following:
    -If you have mod_security enabled, try disabling it.
    -If you have hotlink protection enabled, this might block requests to https, as the url was formerly http.
    -Contact your hosting company if they have any security settings that might cause this.
    -Try disabling your security plugin, it might block requests from Google
    -Check your .htaccess file if there are any rules that block access to the robots.txt

    Let me know if this helps!

Viewing 2 posts - 1 through 2 (of 2 total)
Reply To: Googlebot and search console can't access to robots.txt HELP ASAP please!
Your information: