Home Forums General issues Everything is activated, bot no green padlock

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  • #315206 Reply
    Srdan Zugovic
    Participant

    I would appreciate some help with completing the installation process.
    I have everything checked(in configuration) except HSTS preload.
    I don’t see green padlock on my website: https://dubrovnikdailysailing.com

    #315591 Reply
    Mark
    Keymaster

    Hi Srdan,

    your site does show the secure lock. Most browsers don’t show a green padlock anymore but a secured lock. As long as the lock is closed (as it is on your site), the site is secure.

    #317726 Reply
    Anderson
    Guest

    Hi everyone, i have a issue with my web page i use woocomerce, elementor plugins and is with this last one ELEMENTOR thn have a problem in my main page because de secure lock does’n appear. The message it’s this one:
    Your site uses Elementor. This can require some additional steps before getting the secure lock.
    I follow the steps from you web page but nothing change, i’ll appreciate if u can give a little help.

    #317804 Reply
    Mark
    Keymaster

    Hi Anderson,

    if you have followed the steps and don’t see the secure lock, it’s possible that your site uses additional caching (for example a caching plugin) which might has to be cleared as well. Could you check if your site uses a caching plugin and clear it? If you can provide me with your site address I might be able to provide additional information.

    #323585 Reply
    adie
    Guest

    Hi guys,

    The same thing is happening for me.

    I have cleared cache with Breeze but still, see the same as here in the message:
    The message it’s this one:
    Your site uses Elementor. This can require some additional steps before getting the secure lock

    #323589 Reply
    Mark
    Keymaster

    Hi Adie,

    Elementor can require some additional steps before showing the secure lock. See https://really-simple-ssl.com/knowledge-base/how-to-fix-mixed-content-in-elementor-after-moving-to-ssl/ for detailed instructions.

    #326395 Reply
    Cody
    Guest

    Hi team,
    I activated SSL using the plug in. It stated everything went fine but it still says not secure at the top. I tried logging in and out, I also changed the Elementor links from HTTP to HTTPS and clicked regenerate files but still no secure lock anywhere. I deleted Super Simple SSL and reinstalled and repeated the process but still do not have it secure. WPX hosting has SSL and the Super Simple SSL plug in states that it is activated throughout the site. Can you guys help me with this?

    thank you,
    Cody Evans
    Absolute Roofing

    #326438 Reply
    Mark
    Keymaster

    Hi Cody,

    it’s likely that your site is still cached, could you try to clear all caches the website uses? To find out what’s causing the mixed content exactly you can follow this guide: https://really-simple-ssl.com/knowledge-base/how-to-track-down-mixed-content-or-insecure-content/. If you can provide me with your site address I can have a look as well.

    Let me know if you have any other questions.

    #327096 Reply
    aashini kaushik
    Guest

    I have the plugin installed and activated it starts with a padlock and as the site gets fully loaded it goes back to not secure. Please advice what should i do?

    #327256 Reply
    Mark
    Keymaster

    Hi,

    this usually happens when an image or other resource is loaded over http://. You can find out what is causing this exactly by following this guide: https://really-simple-ssl.com/knowledge-base/how-to-track-down-mixed-content-or-insecure-content/. If you can provide me with your site address I can check what might be going wrong.

    #327880 Reply
    Kami
    Guest

    Hi,

    I don’t know why I still don’t have a green lock?

    #327943 Reply
    Mark
    Keymaster

    Hi Kami,

    most browsers don’t show a green lock anymore, but a closed lock if your site is secured. As long as you have a closed, grey lock your site is secured by SSL.

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