- January 24, 2018 at 8:27 am #73777
maybe someone might be able to help me in this regard.
So, my WordPress is running with Let’s Encrypt SSL certificate, whole server runs fine. Blog itself works, images are shown, no mixed-content errors.
But, the media library stays empty in that every image triggers a 403 Access Denied. But only in the media library, not in blog posts.
Disabling the plugin and the media library works flawlessly.
I already saw several posts of .htaccess configuration, hot linking etc. but nothing worked out and I am pretty much out of ideas how to solve this issue.
Maybe someone has an idea how to figure this out.
Thanks a lot in advanceJanuary 24, 2018 at 9:32 am #73782
if I understand you correctly the images from the media library are visible when used in posts, but not when accessing them directly through the media library?
It’s likely there’s some configuration active that is blocking the images from showing on SSL. Like you said, this is usually caused by either hotlink protection or a .htaccess configuration. If you’d like, you can send us your .htaccess file via https://really-simple-ssl.com/support/ so we can have a look. Can you check the /uploads/ folder permissions as well?
MarkJanuary 24, 2018 at 2:04 pm #73788
yeah, the .htaccess I deleted/renamed already to rule it out.
uploads/ I changed to 777 temporarily, to circumvent any issues here, too.
Same thing: Media Library empty with many 403 errors.
BestJanuary 25, 2018 at 11:11 am #73958
have you also tried to clear your browsers cache / using another browser to check if the issue also occurs there? Do you use a regular WordPress installation or a multisite? And what WordPress version are you using?
MarkJanuary 29, 2018 at 9:51 am #74649
Wordpress is up-to-date 4.9.2 and I deleted my cache as well as different browsers/incognito modes.
It is a regular site installation. Just my one site.
ThanksJanuary 29, 2018 at 12:10 pm #74654
is it possible to temporarily disable all plugins (except Really Simple SSL) and switch to a default theme to check if the issue persists?
MarkJanuary 29, 2018 at 12:25 pm #74655
Just tried. All plugins disabled but ReallySimpleSSL, then logged in in incognito mode and MediaLibrary hat the same 403.
SorryJanuary 29, 2018 at 8:13 pm #74767
It’s very hard to say without seeing the actual problem. If you contact us through the support form, and send us the wp login, we can take a look and see if we can find what is going on.February 1, 2018 at 11:12 am #75331
There was a .htaccess file in the /wp-content/uploads/ folder only allowing connections over http://, changing the http:// in https:// should solve the issue.
MarkJuly 24, 2018 at 11:52 am #114491
Just wanted to say that I had this same issue after installing an SSL certificate. I am using Really Simple SSL and was also getting the 403 image errors. However, Mark’s final comment about the .htaccess file in the /wp-content/uploads/ folder fixed my issue! Thank you!September 8, 2018 at 8:21 pm #126725
MArk, tuve ese problema de que las imagenes no se pueden ver en multimedia de wordpress, pero abri el archivo que indicas en tu ultimo comentario y modifique los http a https y se soluciono.
graciasOctober 23, 2018 at 12:55 pm #139477
I switched to https: using really simple SSL. Many (most) of the images on the site have disappeared. Switching back to http: hasn’t helped. Any ideas please?October 23, 2018 at 3:40 pm #139547
strange, reverting back to http:// should undo all changes that Really Simple SSL has made, reverting the image links back to their original state. On what domain are you experiencing these issues?October 24, 2018 at 8:57 am #139742
Many images have apparently disappeared from the media library (but not all of them). They no longer appear on the lives pages. But when I go in to edit the pages the images are still there. For example the home page should have pictures under the words “serving communities … worldwide”
I’m using WordPress.October 24, 2018 at 9:49 am #139748
can you provide me with your site address? That way I can check quickly if something is off on the front end of the site.
If some images do show in the media library, and some don’t, this might be caused by a security setting. It could be that hotlink protection is enabled in your hosting control panel for some file extensions, see (https://documentation.cpanel.net/display/74Docs/Hotlink+Protection). Another possibility would be an .htaccess file in your /wp-uploads/ folder, only accepting http:// connections for some file types. This would explain why some images show and others don’t, they might have a different file type. Can you open your browsers Developers Console both on the front-end of your site and in the media library to check for any errors? You can find how to open the Developers console here: https://really-simple-ssl.com/knowledge-base/how-to-track-down-mixed-content-or-insecure-content/.
MarkOctober 24, 2018 at 9:55 am #139750
John DehnelOctober 24, 2018 at 10:15 am #139752
I don’t see any mixed content errors on the front end, however there seems to be an issue with a minified stylesheet generated by Divi. Can you follow the steps described in this article to see if that resolves your issue? https://really-simple-ssl.com/knowledge-base/mixed-content-when-using-divi-theme/