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- July 25, 2017 at 2:14 pm #45374MaxGuest
First of all thanks for the great plugin. 🙂
I’m trying to migrate my website, i have been using Really Simple SSL previously and want to activate it again on my new server. But when i activate the plugin i get a white loading screen and nothing happens. On the wp-admin and the website as well. It loads pretty quickly after deleting the plugin via FTP.
How to get SSL up and running again?
Thanks in advance!July 25, 2017 at 2:36 pm #45376
Do you mean this happens before you even click “enable SSL”?
I haven’t seen this behaviour before. Is it possible that not all plugin files are available? Can you try to download a fresh copy of Really Simple SSL, then activate again?
What PHP version and WordPress version do you use? What is the version of Really Simple SSL?
If that doesn’t help, I’ll need the debug log:
Add this to your wp-config.php:
define('WP_DEBUG', true); define('WP_DEBUG_DISPLAY', false); define('WP_DEBUG_LOG', true);
Than you should get a debug.log in your wp-contents.July 25, 2017 at 4:25 pm #45399MaxGuest
Thanks for the very quick reply!
Here is my debug log. I see a lot of errors with the WP Super Cache plugin, so i tried to delete the cache, disable caching and deleted the plugin, but nothing worked.
[25-Jul-2017 15:13:03 UTC] PHP Warning: require_once(/home/admin/domains/domein.nl/public_html/wp-content/plugins/really-simple-ssl//class-front-end.php): failed to open stream: No such file or directory in /home/admin/domains/domein.nl/public_html/wp-content/plugins/really-simple-ssl/rlrsssl-really-simple-ssl.php on line 95
[25-Jul-2017 15:13:03 UTC] PHP Fatal error: require_once(): Failed opening required ‘/home/admin/domains/domein.nl/public_html/wp-content/plugins/really-simple-ssl//class-front-end.php’ (include_path=’.:/usr/local/lib/php’) in /home/admin/domains/domein.nl/public_html/wp-content/plugins/really-simple-ssl/rlrsssl-really-simple-ssl.php on line 95July 25, 2017 at 4:45 pm #45402
Trimmed the log a bit 😉
Can you check if the file “class-front-end.php” is there in the plugin folder?July 25, 2017 at 5:00 pm #45403MaxGuest
Yes, it’s there! I download the plugin fresh from the plugin directory.July 25, 2017 at 5:35 pm #45404
I notice there’s an additional slash in the path. I haven’t encountered any issues with this, but maybe this is a problem on your server. So I’ve fixed it in this file:
Can you replace this file in your site with this one to see if it fixes the issue?July 25, 2017 at 6:04 pm #45406MaxGuest
Thanks a lot!
But still doesn’t work.. Keeps loading a white page directly after activating the plugin. Guess it’s something on my server indeed. Wonder what went wrong with the migration..July 25, 2017 at 6:07 pm #45407
The problem seems to be that the server can’t find the file. Can you check if the first part of the path is correct?
home/admin/domains/domein.nl/public_html/July 25, 2017 at 6:15 pm #45408MaxGuest
Changed it a bit before posting here, but yes the path is correct.July 25, 2017 at 7:53 pm #45424
Reading on this thread:
It might be a user permission issue.July 26, 2017 at 9:29 pm #45598
Did you fix it in the meantime? Just noticed the errors on wp super cache are similar: these warnings also point to a permission or configuration issue:
include_once(): open_basedir restriction in effect. File(….) is not within the allowed path(s):
failed to open stream: Operation not permitted in …..