Adding License for Simple SSL

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This topic contains 12 replies, has 6 voices, and was last updated by  Hiếu Nguyễn 2 days, 23 hours ago.

Viewing 13 posts - 1 through 13 (of 13 total)
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  • #44258 Reply

    Rebecca Olkowski
    Participant

    When I switched to SSL, I installed Really Simple SSL and purchased Really Simple SSL Social. I got the message that HTTP Strict Transport Security was not enabled and purchased the Pro Version of Really Simple SSL. Since the Social plugin is activated, where do I put the license for the Really Simple SSL Pro plugin or did I actually need it?

    #44263 Reply

    Hi Rebecca,

    You should now have two license key fields on the settings/ssl/license tab. There you can activate both.

    Rogier

    #78718 Reply

    Jane Medlin

    I am getting a message that my ssl will expire on Feb 25 2018 but I don’t see a button to renew it. Do I have to renew it on your website page.

    Thank you,
    Jane

    #78724 Reply

    Hi Jane,

    Yes, you should also have received an email with a renewal link. If you didn’t receive it, you can also log in to your account using the email address you used for the purchase.

    If you have any trouble renewing, you can always submit a support topic, then we can help you with it.

    #78961 Reply

    Francisco Rojas
    Participant

    I have an SSL Pro license, in which when entering new site, these are not active. Browser indicates that resource https: // is not available or has not been verified.

    Thanks you,
    Francisco

    #79017 Reply

    Mark Wolters
    Keymaster

    Hi Fransisco,

    can you give us the site address of the site on which this is occurring? Do you experience any issues when activating the license or does the site not load over https://? If so, can you give us your site address so we can have a look?

    Mark

    #79023 Reply

    Francisco Rojas
    Participant

    The site is where I have problems is: https://planvidanueva.com

    #79030 Reply

    Hi Fransisco,

    I just ran a scan on your site:
    https://www.ssllabs.com/ssltest/analyze.html?d=planvidanueva.com
    The problem is that certificate is not trusted. A valid SSL certificate is required for the pro plugin to work.

    If you purchased the certificate with your hosting company, you can send them the scan link. They should know what to do.

    If you have any questions, let me know.

    #105053 Reply

    Hiếu Nguyễn
    Participant

    My site is: tech24h.us
    If I do not activate ssl then the entire image on my site will not be displayed, there is no way to overcome this situation. If there is no ssl, my website can not work because of lack of photos

    #105068 Reply

    Mark Wolters
    Keymaster

    Hi,

    the site seems to be working fine on SSL. Currently there is a redirect to https:// active so I cannot check why the images won’t load over http://.

    Mark

    #105141 Reply

    Hiếu Nguyễn
    Participant

    Earlier my site had SSL and https. But my image is still faulty. If I do not activate the simple SSL plugin, my site will fail. Can you explain me? How does it work?

    this is img error

    #105316 Reply

    Mark Wolters
    Keymaster

    Hi,

    I’m not sure why the images won’t load, everything seems to be working fine. What are is the image address when they don’t work, are they loaded over https:// or http://? Sometimes this happens due to caching, if you experience this issue again can you try to clear the cache?

    Mark

    #105324 Reply

    Hiếu Nguyễn

    Ok! thank you Mark Wolters

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