Home Forums Really Simple SSL pro Add support for all sub-domains

Viewing 8 posts - 1 through 8 (of 8 total)
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  • #103871 Reply
    Andrew Truckle
    Guest

    I have the pro plugin and I have a sub-domain on my site:

    https://help-msa.publictalksoftware.co.uk

    I find it is not getting redirected when I use the http prefix. My domain provider said to uninstall SSL plugin and use:

    #Rewrite everything to https
    RewriteEngine On
    RewriteCond %{HTTPS} !=on
    RewriteRule ^(.*)$ https://%{HTTP_HOST}%{REQUEST_URI} [L,R=301]

    But I said I had already paid for the pro version. I can’t see any settings in the plugin to allow me to redirect subdomains to HTTPS too.

    Please assist as without this my subdomain doesn’t function right (on HTTP).

    #103888 Reply
    Rogier
    Keymaster

    Hi Andrew,

    Is this a multisite setup? If so, do you have the pro multisite plugin, or the pro single site enabled?

    Do you have the option “301 .htaccess redirect” enabled in settings/ssl? This setting will force all requests to https, regardless of wether it’s a subdomain or not.

    #132353 Reply
    Peter F
    Guest

    I am having a similar problem. The SSL certificate isn’t properly resolving on my subdomain. I have enabled the “301 .htaccess redirect” and enabled the “Switch mixed content fixer hook”. All plugins other than Really Simple SSL are disabled. I also saw a post regarding updating the “class-multisite.php” from Git and that did not work either. I have since removed the newer class-multisite.php and am using the original.

    This wasn’t an issue with my old SSL cert, however after my cert has been updated about a month ago this issue presented itself.

    Please help!

    #132413 Reply
    Mark
    Keymaster

    Hi Peter,

    does your site use a wildcard certificate or a certificate that covers the subdomain (you can test this at https://ssllabs.com/ssltest/)? Can you provide me with the subdomain in question so I can have a look at what the issue might be?

    Mark

    #132436 Reply
    Peter F
    Guest

    Hi Mark,

    The SSL Cert is issued through GoDaddy and is for the primary domain and up to five (5) subdomains. I included the domain and subdomain in the form. Using SSLLabs the primary domain comes up perfectly, but the subdomain is still reflecting the old, expired, SSL certificate.

    Thanks!

    #132658 Reply
    Mark
    Keymaster

    Hi Peter,

    it sounds like there might be an issue with the server configuration, if the subdomain is included in the certificate it should provide the subdomain with a green lock. You might have to contact GoDaddy about this issue so they can server the proper certificate for the subdomain.

    Mark

    #292045 Reply
    Syed Shafat Hussain
    Guest

    https://shafat94.000webhostapp.com/about-us
    linked pages not mworking or updating data in my website. plz help

    #292149 Reply
    Mark
    Keymaster

    Hi Syed,

    your site does not seem to load at all. This is likely caused by a server configuration issue. Can you still access the backend of your site? For now you could disable the plugin by running the force-deactivate script so your site remains available over http://. See https://really-simple-ssl.com/knowledge-base/uninstall-websitebackend-not-accessible/

    Mark

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