Activating plugin breaks site

[Bebe KinnettParticipant]

Installing and activating the pro plugin breaks the site http://caseysoutdoor.com/. Need some assistance here ASAP. I’ve sent an email to support but haven’t heard any response yet.

[Mark WoltersKeymaster]

Hi,

I did receive your first support request and sent a reply but it looks like something has gone wrong and you didn’t receive it.

Breaking both the styling on the front and backend of your site is normal when you visit your site over [https://]https://. This is most likely caused by stylesheet still loading over [http://]http://. This can be fixed by activating the mixed content fixer and clearing any caches your site may use. If the mixed content fixer doesn’t work directly, you can try to enable the ‘Switch mixed content fixer hook’ option in the Really Simple SSL settings.

[Alvis TogatovsParticipant]

Hi just got premium version, in order to remove warning i Used

Add this you your theme’s functions.php:

add_action(“init”, “rsssl_dismiss_success_message”);

function rsssl_dismiss_success_message(){

$options = get_option(‘rlrsssl_options’);

$options[‘ssl_success_message_shown’] = true;

update_option(‘rlrsssl_options’,$options);

}

as suggested, but now the website has gone 4herogame.com

this is the message
Parse error: syntax error, unexpected end of file in /home7/forquizc/public_html/4herogame/wp-content/themes/myarcadetheme/functions.php on line 1040

please i need help to fix this!

[Alvis TogatovsParticipant]

and you guys call it really simple ssl 😀

[Alvis TogatovsParticipant]

I have fixed this issue with my host by removing these line of codes

[Bebe KinnettParticipant]

Your fix does not work.

“This can be fixed by activating the mixed content fixer and clearing any caches your site may use. If the mixed content fixer doesn’t work directly, you can try to enable the ‘Switch mixed content fixer hook’ option in the Really Simple SSL settings.”

I have two sites now that aren’t working. One is causing a redirect loop on all internal pages…and the other still breaks completely on activation no matter the settings.

Is there someone I can actually speak to about this rather than communicate through the forum? I need to get this fixed ASAP because I have about 25 sites I need to convert before October.

[Luc]

Hello
I have a big problem when I activated the plugins
my site to plan
can not access the site nor a wordpress, I used a backup
and this every time
I have a ssl certificate from my supplier
and during the scan: I have this error:
The native WordPress function is_ssl () returned false

the home page of my site is https, impossible to go back in http and it bug, the other pages are staying in http, but if I put the https manually the site crashes, the pages are not well written

Thank you for your help
for my english, i am french

[Rogier LankhorstKeymaster]

Without seeing the issue myself it is hard to say what the problem is. Based on your description possibly it might help to add

$_SERVER[“HTTPS”] = “on”;

to your wp-config.php.

This will make sure is_ssl() will return true. is_ssl() is a function WordPress uses to determine if it is on SSL. This should return when your admin is loaded over https, but will always return false when loaded over http.

Normally Really Simple SSL will insert this for you, but if the wpconfig is not writable, or the server does not allow access to the testpage, this insertion might have failed.

If this does not solve the issue, can you supply me with some more details, like
– A screenshot of the error(s)
– A debug log of the plugin

Let me know if this helps!

[Rogier LankhorstKeymaster]

@Bebe Kinnett,

Can you submit a support request, and check your spam for incoming emails?

I can’t say for sure, and I can’t reproduce it, but as you describe the issue as an error on activation, my guess is that another plugin is flushing the rewrite rules at the wrong moment, causing Really Simple SSL to flush on an empty object.

If that is the case, a quick fix would be to comment out in line 97 in wp-content/plugins/really-simple-ssl/class-admin.php:
add_action( 'shutdown', 'flush_rewrite_rules');

like this:
//add_action( 'shutdown', 'flush_rewrite_rules');

If activation does not cause an error, but cause styling issues, breaking the layout, you might want to check if the mixed content fixer is active:
https://really-simple-ssl.com/knowledge-base/how-to-check-if-the-mixed-content-fixer-is-active/

If it is not, and you have cleared all caches, there is a plugin blocking the mixed content fixer. In that case, you can find which plugin is causing this by deactivating them one by one. Especially social plugins are know to sometimes do this.

[Bebe KinnettParticipant]

absolutewebdesigns.com Internal pages will not load at all.
Debug:

Options:
* htaccess redirect
* WordPress redirect
* Mixed content fixer
SERVER: apache
SSL is enabled for this site
** Detecting configuration **
plugin version: 2.5.20
Already on SSL, start detecting configuration
ssl type: SERVER-HTTPS-ON
** Configuring SSL **
testing htaccess rules…
test page url, enter in browser to check manually: https://absolutewebdesigns.com/wp-content/plugins/really-simple-ssl/testssl/serverhttpson/ssl-test-page.html
htaccess rules tested successfully.
checking if .htaccess can or should be edited…
settings page, or network admin, updating htaccess…
retrieving redirect rules
starting insertion of .htaccess redirects.
single site or networkwide activation
converting siteurl and homeurl to https

[Rogier LankhorstKeymaster]

Did you try re-saving the permalinks?

You have a redirect loop on this site. There are a few possible causes for this:
– A plugin redirects back to http (most likely). For example, SSL settings in iThemes can cause this.
– A redirect in the .htaccess to http
– A redirect on the server to http.

Because Really Simple SSL redirects to https, the redirect to http causes an infinite loop. Removing the redirect to http will fix the problem.

I have created a list with common redirect loop issues here:
https://really-simple-ssl.com/knowledge-base/my-website-is-in-a-redirect-loop/
You can ignore the CloudFlare, Varnish and certificate items, these do no apply to you.

[DMYTRO PYLTIAIParticipant]

Ouhhh,… This isn’t the really simple journey, you know… I just bought my 5-sites license, and spent almost 2 hours been trying to make the plugin workable @ my main website…

The issue is that when I start to do something even go through the SSL settings, occasionally my database connection is gonna be breaking, simply thanks to what I have my dedicated server hosted at Cloudways (BTW, the Let’s Encrypt SSL Certificate comes from there too, and installed properly for both non-www and www domains), I try to manage this of somehow… Anyway, so far, I cannot make a full scan for my mixed content, etc., etc. …

May someone go to the Admin of my website to look of what’s going on, and try to make the plugin workable in the end? Thanks in advance.

[Rogier LankhorstKeymaster]

Sure, can you submit a support request at really-simple-ssl.com/support and include your credentials so we can take a look at your site? We should be able to set you up quickly!

[Gavynn W]

Hello, I am having a issue with the site after activating the plugin and have tried the various fixes in the thread above to no avail.

Currently there are 8 images that are not loading on the banner on the homepage.

Here is the debug log:

Options:
* WordPress redirect
* Mixed content fixer
SERVER: litespeed
SSL is enabled for this site
** Detecting configuration **
plugin version: 2.5.26
Already on SSL, start detecting configuration
SSL type: SERVER-HTTPS-ON
** Configuring SSL **
testing htaccess rules…
test page url, enter in browser to check manually: https://denvertherapies.com/wp-content/plugins/really-simple-ssl/testssl/serverhttpson/ssl-test-page.html
htaccess rules tested successfully.
checking if .htaccess can or should be edited…
.htaccess does not contain default Really Simple SSL redirect
retrieving redirect rules
converting siteurl and homeurl to https

[Rogier LankhorstKeymaster]

I just checked your site, but didn’t see any issues with the banner images. Did you fix this in the meantime?

[Eugene]

Activated the plugin and now the website is not working. Every time I attempt to go to my page it asks me to download a script. How to fix it?

[Rogier LankhorstKeymaster]

Your site asks you to download a script? That is certainly not the doing of Really Simple SSL. Can you post a domain so I can take a look, or submit a support ticket?

Do you have a valid SSL certificate?

[LT]

URGENTE!!!
Buongiorno, durante l’aggiornamento del plugin sul sito si è verificato questo errore
“Parse error: syntax error, unexpected T_FUNCTION in /home/campania/public_html/wp-content/plugins/really-simple-ssl/class-mixed-content-fixer.php on line 173”

Come si risolve?

Grazie

[Mark WoltersKeymaster]

Hi LT,

it’s likely your PHP version is below 5.3.0. Anonymous functions, like the one used on line 173 of the class-mixed-content-fixer.php files were added in PHP 5.3.0. Can you check which PHP version your site uses and update it if it’s below 5.3.0?

If it’s not possible for you to update PHP, you can comment out lines 173-175 in the class-mixed-content-fixer.php file by adding // in front of the lines, like this:

//            $str = preg_replace_callback('/<img[^\>]*[^\>\S]+srcset=[\'"]\K((?:[^"\'\s,]+\s*(?:\s+\d+[wx])(?:,\s*)?)+)["\']/', function ($matches) {
//                return str_replace("http://", "https://", $matches[0]);
//            }, $str);

Do note that updating Really Simple SSL will undo these changes, so we do recommend to update PHP.

Mark

• This reply was modified 6 months ago by  Mark Wolters.

[Robert Hays]

When I activate the new (this morning) release of Really Simple SSL I get this error for all pages:

Parse error: syntax error, unexpected T_FUNCTION in /home/content/58/8611758/html/Blog/wp-content/plugins/really-simple-ssl/class-mixed-content-fixer.php on line 173

I’m also a Pro subscriber so I’d like some help please 🙂 Right now I’ve removed both plugins.

Thanks! – Bob

[Mark WoltersKeymaster]

Hi Bob,

can you check which PHP version your site uses? Anonymous functions have been added in PHP 5.3.0, it could be the site is using a lower PHP version and therefore fails. If so, updating PHP to a version higher than 5.3.0 should resolve the issue.

Mark

[Robert Hays]

Thanks! I learned how to update PHP on my hosted account and with 5.6 it works. Including the Pro plugin.

[Mark WoltersKeymaster]

Great, glad to hear updating PHP solved the issue.

[Jake]

Hi after following up on the above threads i cant seem to get a solution.
So i didnt back up the site as it stated. i did however delete the plugin from my plugin database. but still cant access my wordpress dashboard

[Mark WoltersKeymaster]

Hi Jake,

what error are you getting exactly? Does the site work on the front-end? Often when the dashboard isn’t available WordPress fails to detect the site is on SSL. This can be fixed by adding the $_SERVER["HTTPS"] = "on"; line to your wp-config.php file.

Mark

[John]

Hello,

I installed the plugin and I am getting a 502 gateway error and I can not access the WordPress admin to disable the plugin. Please help! http://www.fullshotmedia.com is fully down right now due to this plugin.

John

[Mark WoltersKeymaster]

Hi John,

On certain hosting environments it appears the function used to check the certificate, the wp_remote_get() function is very slow, which might cause a timeout. To counter this, we have implemented caching in the plugin so these functions run only once. You can find the the version that contains this here: https://github.com/rlankhorst/really-simple-ssl/tree/transients-test-htaccess-mixedcontent-test-page. The class-certificate.php and class-admin.php files have been changed, you can download these and upload them via FTP to the /wp-content/plugins/really-simple-ssl/ directory.

You can always deactivate the plugin using the force deactivate script: https://really-simple-ssl.com/knowledge-base/uninstall-websitebackend-not-accessible/

• This reply was modified 2 months, 3 weeks ago by  Rogier Lankhorst.

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