Common Issues & Warnings

err_ssl_protocol_error The err_ssl_protocol_error is usually caused by a failure to securely communicate with the server and often has to do with the server configuration. For any SSL related error, there are a number of steps to finding the cause of the issue. The first step

ssl_error_bad_cert_domain The ssl_error_bad_cert_domain error is shown when the domain name on the certificate doesn’t match the domain of your site. A lot of hosting providers will have a default SSL certificate installed using their own domain. This error occurs when visiting a site that doesn’t

err_ssl_unrecognized_name_alert This error means that the name on the certificate is not recognized and is usually caused by a SSL configuration error. The first thing to do is to check for any errors in your certificate using the Qualys SSL Labs scan. If there are

err_SSL_VERSION_OR_CIPHER_MISMATCH This error means that the server and client (browser) are unable to establish a secure connection between them. To establish a secure connection between the server and client, they need to have a cipher in common to understand each-others messages. If the ciphers don’t